Frequently Asked Questions

Our courses are designed for complete beginners, career switchers, and working professionals who want to build practical AI skills. No prior programming experience is required for introductory courses, though some advanced courses recommend basic Python knowledge. Whether you are a student, marketer, designer, or engineer — there is a learning path for you.

No. Edu AI is entirely web-based. All you need is a modern browser (Chrome, Firefox, Safari, or Edge) and an internet connection. The platform is fully responsive and works on desktops, laptops, tablets, and smartphones — learn from anywhere.

Yes. Every course on Edu AI is original content created by experienced instructors and enhanced by AI. We do not host third-party or user-generated courses. All materials are reviewed for accuracy and quality before publication.

Edu AI uses machine learning to analyse your learning pace, strengths, and preferences. The platform adapts course content, practice exercises, and recommendations in real time — so the material stays relevant and appropriately challenging for your level. Think of it as a personal tutor that adjusts to you, not the other way around.

After logging in, go to your My Space dashboard. It shows your enrolled courses, completed lessons, time spent learning, quiz scores, and AI-generated insights about your progress. You can see exactly where you are in each course and what to tackle next.

Yes. When you complete all lessons and assessments in a course, you receive a digital certificate of completion that you can download and share on LinkedIn or include in your CV. Certificates are issued automatically and are available straight from your dashboard.

All Edu AI courses are fully self-paced. There are no fixed schedules, deadlines, or live sessions. Start when you want, pause when you need to, and resume whenever you're ready. Your progress is saved automatically.

Edu AI offers monthly and annual subscription plans that give you unlimited access to the entire course library. Annual plans come with a significant discount. Visit our Pricing page for current plans and prices. All prices are displayed in USD.

We accept all major credit and debit cards (Visa, Mastercard, American Express) through Stripe, as well as PayPal. All transactions are processed securely — we never store your full card details on our servers.

Absolutely. You can cancel directly from your account dashboard — no hoops to jump through. Your access continues until the end of your current billing period, and you won't be charged again. There are no cancellation fees.

We do not offer pro-rated refunds for partial billing periods. However, refund requests made within 14 days of your first purchase are reviewed on a case-by-case basis. Contact us at messenger@eduailast.com and we will do our best to help.

Edu AI offers lifetime support for all students. Our AI virtual tutors are available 24/7 to answer course-related questions instantly. For account or billing issues, our human support team can be reached via the helpdesk or at messenger@eduailast.com. We typically respond within a few hours.

Yes. We are fully GDPR-compliant. All data is encrypted in transit via HTTPS, passwords are hashed and salted, and we never sell your personal information. You can access, correct, or delete your data at any time. Read our Privacy Policy for full details.

Yes. The Edu AI platform is fully responsive and works seamlessly on smartphones, tablets, laptops, and desktops. There is no dedicated app — simply open your browser, log in, and continue where you left off.

To delete your account and all associated data, email us at messenger@eduailast.com with the subject line "Account Deletion Request." We will process your request within 30 days as required by GDPR. Please cancel any active subscription first to avoid further charges.